Privacy Policy

Last Updated: July 3, 2025

LCG Residential Builders (“we”, “us”, or “our”) is committed to protecting the privacy of visitors to our website and clients. This Privacy Policy explains how we collect, use, share, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), as applicable in Canada (freeprivacypolicy.com).

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: Name, email, phone number, mailing address

  • Project details: Address and specifics of your residential building project

  • Financial information: Payment details and invoices

  • Communications: Records of calls, emails, or messages exchanged with us

  • Site usage data: IP address, cookies, browser type, device data

This information is collected through forms, email inquiries, phone calls, site activity, and third-party integrations like analytics tools.

2. How We Use Your Information

We use collected data to:

  1. Provide and manage our residential building services

  2. Communicate with you about your project or inquiries

  3. Process billing, payments, and required tax documentation

  4. Improve our website and service quality based on usage data

  5. Send updates or marketing communications (only if you’ve opted in)

3. Legal Basis for Collection

We only collect personal information that is necessary for legitimate business purposes, including:

  • Contractual requirements (e.g., completing your building project)

  • Compliance with legal or regulatory obligations

  • Our legitimate interests (e.g., quality and website improvement) (lcgadvisors.com, lcgbuilders.com)

4. How We Share Personal Information

We do not sell your personal data. We may share information with:

  • Service providers (subcontractors, suppliers, finance or insurance partners) when needed to fulfill services

  • Legal authorities when required by law (e.g., building codes, court orders) (lcgbuilders.com)

  • Business transfers upon merger or sale (with notice to affected clients)

5. Cookies & Analytics

Our site uses cookies and similar technologies to:

  • Recognize returning visitors

  • Analyze site usage and traffic patterns

  • Customize and improve user experience

You may disable cookies through your browser settings (note: this may affect site performance).

6. Your Rights

Under PIPEDA, you have the right to:

  • Access your personal information

  • Request corrections if information is inaccurate

  • Withdraw consent for non-essential processing (e.g., marketing)

  • Request data deletion, where retention isn’t legally required

To make a request, contact us using the details in Section 9 below.

7. Data Retention & Security

  • We retain personal data only as long as necessary for the purposes outlined or as required by law.

  • Safeguards include encryption, secure storage, and strict access controls.

  • While we aim to protect personal data, please understand that no method of internet transmission is completely secure (lcgbuilders.com, builder.io).

8. Children’s Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from minors.

9. Contact Us

Questions or requests regarding privacy can be sent to:

LCG Residential Builders
#200 – 2 International Boulevard
Toronto, ON, M9W 1A2  
Tel: (905) 908-0704  
Email: info@lcgresidential.com

10. Updates to Policy

We may update this Policy from time to time. The “Last Updated” date above indicates the most recent revision. Continuing to use our site after changes means you accept the updated policy.

Compliance Reminder

This draft addresses the key PIPEDA principles and includes all major sections typically found in Canadian privacy policies (lcgadvisors.com, lgcconstruction.co.za, lcgbuilders.com, getterms.io). I recommend having it reviewed by legal counsel tailored to your business needs and any provincial legislation like Ontario’s.